RESPONSIBLE GAMBLING

GENERAL

Internet gambling activities ought to be viewed solely as recreational pastimes. Nevertheless, certain players may develop problematic patterns with their wagering habits. It's essential to recognize that gambling platforms should never be considered a source of revenue or a solution to monetary challenges. We advise carefully monitoring both duration and expenditure during digital gaming sessions. Should you detect excessive spending beyond your budget or notice gambling interfering with your regular routine, we earnestly suggest implementing various strategies to maintain balance. These strategies encompass establishing personal boundaries on your betting involvement, utilizing temporary or permanent self-ban options, and connecting with reputable independent support services.

To support your responsible gambling journey, we provide options for establishing personal limits on your gaming activities. You can implement restrictions on deposits, losses, bets, and overall expenditures for specific games and your entire account.

These boundaries are customizable whenever needed. Any decrease in limits becomes effective immediately, while increases require email verification and waiting until your current limit expires to prevent hasty choices.

  • Deposit Limit: Establish a daily, weekly, or monthly ceiling on the funds you can add to your account.
  • Loss Limit: Create a daily, weekly, or monthly threshold for acceptable losses. Be aware that this calculation considers your initial deposit rather than any winnings. For instance, if you deposit €50, establish a €10 loss boundary, and subsequently win €1,000, you may still lose more than €10 from your €1,000 balance since the restriction is calculated based on your original deposit amount.
  • Wager Boundary: Determine a maximum amount you can bet within a day, week, or month.
  • Timeout Period: You can initiate a Timeout Interval for a specific duration, during which deposits and promotion participation will be unavailable. You retain the ability to withdraw existing funds during this interval. The timeout activates instantly, and your account automatically reactivates after the period concludes.
  • Self-Exclusion Limit: You may opt to leave the platform temporarily for a designated timeframe. Your account will be deactivated during this period, and promotional communications will cease. Neither deposits nor withdrawals will be possible throughout this interval. Upon completion of your withdrawal period, your account will automatically reactivate.
  • Session Limit: Establish a limit on your gambling session length. This restriction takes immediate effect, and the system will automatically log you out when you reach this limit. You can configure session durations between 6 and 1,000,000 minutes.

As an alternative method, you have the option to reach out to our customer service representatives to initiate a voluntary self-restriction from the platform for a specified duration or permanently. Following your request, we will implement measures to prevent access to your account and stop all marketing communications. During this self-restriction period, you will be unable to sign in to your account or access any remaining funds. Should you need to retrieve your available balance, please get in touch with our customer service team for guidance. Be aware that voluntary self-restriction does not remove the requirement to complete any identity verification processes mandated by the Casino for withdrawal requests. Any outstanding balance will be released according to the Casino’s withdrawal parameters.

Should you require further assistance, these support organizations are available to provide guidance and help:

We maintain a strict age verification policy, accepting only individuals who have reached 18 years of age, and implement comprehensive measures to block underage access to our platform. The Casino reserves the authority to demand identity verification, and upon discovering any user below the legal age limit, immediate termination of access will be enforced.

Nevertheless, we acknowledge that internet accessibility may potentially allow minors to create accounts and engage with online gaming platforms. Therefore, we earnestly encourage parents to implement preventative measures to restrict children's access to gambling websites. Several digital tools are available to facilitate this protection, including: